You will contribute in the ongoing projects and support Salesforce and Dealhub users as an expert. Your main missions will be to :
Roll out CPQ and CRM features for the new divisions in the group.
Support and train users and write user guides and technical documents.
Administer and maintain the solutions, ensure system integrity, and manage rights and roles.
Contact the solution editors for issue escalation and follow up the resolution.
Develop customized reports and maintain existing ones
Set up data exchanges (API) with CMDM, ERP and BI tools
Contribute to the sales process continues analysis and identify the best practices for central organization.
A minimum of 3 years’ experience with one year as a CRM consultant
Competency in Salesforce (Basic understanding of Salesforce Flow Automation, with the expectation to grow to be an expert)
Good skills in project management
Comfortable working remotely and on multinational/multicultural environment
Fluent in English